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PRIVACY NOTICE
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We Know You Care about Your Financial Privacy Since 1869, South Adams Savings Bank has been committed to the principle that maintaining the privacy and integrity of a person’s personal and financial information is fundamental to retaining customer trust. Our officers and staff are committed to preserving the confidentiality of your information, and ensuring that safeguards and procedures are in place to protect it. We recognize that preserving the privacy of your financial affairs is one of our vital responsibilities. We have provided this brochure to disclose our privacy policy to you, and explain how we safeguard your financial information.
We Respect Your Privacy South Adams Savings Bank does not reveal specific information about customers or their accounts to non-affiliated third parties that are not directly involved in providing our banking services to you, except as permitted by law or at your request. We safeguard information in the same manner for both our current and former customers. We will continue our commitment to preserve and protect your privacy as technology evolves in the twenty-first century.
Categories of Information That We May Collect South Adams Savings Bank collects information about you for specific business purposes, and retains it as required by law. We use the information to administer your accounts, records, and funds, and to help us improve our service to you. Sources of the information we collect include:
Categories of Information That We Disclose We respect the privacy of our customers and do not reveal personal or transactional information to companies that are not affiliated with us for their independent use unless the disclosed information is:
At times, it may be necessary to provide customer information to parties we hire to support our products and services (such as the company who prints your checks or one that prepares your statement). South Adams Savings Bank will require that these companies agree to adhere to the same high standards of confidentiality that we hold and that they maintain privacy principles that will protect and safeguard your confidential information.
Information Sharing: We may share the information we collect about you (as described above) with certain non-affiliated third party companies as listed in this section. These non-affiliates are not owned or controlled by us, but are companies we may contract with to provide you with convenient access to other products and services or because these companies help us perform necessary business functions or services.
Financial Service Providers such as the (i) securities broker-dealer we use to provide you with investment services, (ii) credit card company that issues credit cards for SASB customers, (iii) other financial firms we may have joint marketing arrangements with from time to time.
Non-Financial Companies that we may have joint marketing arrangements with, such as the marketing firms used by us for customer surveys and direct mailings, and the printing vendor we use for printing of checks for customers.
Data Processing Companies and other similar vendors we contract with to carry out transactions initiated by you or to carry out our day-to-day business and record keeping.
We
may also disclose nonpublic personal information about you to
nonaffiliated third parties as permitted by law. Employee Access and Internal Security All South Adams Savings Bank employees are required to follow the Bank’s Code of Conduct Policy as it relates to confidentiality. All customer information is considered private and privileged, and may be accessed only as needed to provide you with the finest customer service. Additionally, the Bank employs advanced security technology to safeguard all of our data and prevent unauthorized access to customer information. Access to this information occurs only in accordance with strictly defined internal security standards. Contact Us We want you to understand South Adams Savings Bank’s commitment to your privacy, and how and when we use the information you provide to us. We have established procedures to help ensure your personal and financial information is current, accurate, and complete. If you ever believe our records are not accurate, please notify us. We will promptly make appropriate corrections as needed. If you have any questions regarding these privacy principles, please contact us at: P.O. Box 306, Adams, MA 01220 or phone us at: (413) 743-0040. Disclosing our Privacy Principles to You
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